Privacy Policy
The Thunder Bay ID Action Group respects the privacy of people who visit our website. This policy explains, in plain language, what personal information may be collected through the website, why it may be collected, how it may be used, and the choices available to website users.
- Information We May Collect
We may collect personal information that you choose to provide through website forms or communications. Depending on the service, this may include your name, email address, telephone number, volunteer availability, event registration information, questions, feedback, or other information needed to respond to your request. We will aim to collect only the information needed for the stated purpose.
- ID Clinic and Sensitive Information
General website forms should not be used to submit copies of identification documents, Social Insurance Numbers, health information, financial information, or other sensitive personal information unless a specific secure process has been approved for that purpose. Any ID clinic form that needs personal information should clearly explain what is being collected, why it is needed, and how it will be handled.
- Why We Collect Information
Information submitted through the website may be used to respond to inquiries, manage volunteer applications, communicate about ID clinics or events, provide requested resources, improve website services, or carry out another purpose clearly explained at the time the information is collected.
- Consent
Where consent is required, we will explain the purpose for collecting personal information at or before the time of collection. Information will not be used for a new unrelated purpose without appropriate notice or consent, unless otherwise permitted or required by law.
- Sharing Information
We do not sell personal information. Information may be shared with an authorized service provider or partner only when needed to provide the requested service, operate an approved website function, or meet a legal requirement. Appropriate care should be taken when third-party services are used.
- Website Analytics and Cookies
The website may collect limited technical information, such as browser type, device type, pages visited, referring website, and general website usage information. Cookies or analytics tools may also be used to understand website traffic and improve the site. The final website should identify the analytics and cookie tools actually in use.
- Third-Party Services and External Links
The website may use or link to services such as online forms, calendars, maps, translation tools, videos, or other external websites. These services may have their own privacy policies and information-handling practices. Visitors are encouraged to review the privacy information provided by those services.
- Protecting Personal Information
Reasonable administrative, technical, and organizational safeguards should be used to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration. Access should be limited to people who need the information for an authorized purpose.
- Retention and Disposal
Personal information should be kept only as long as necessary for the purpose for which it was collected and any applicable organizational or legal requirements. When information is no longer required, it should be securely deleted or disposed of in accordance with approved practices.
- Access and Correction
Individuals may contact the organization to ask about personal information they have submitted through the website and, where applicable, request access to or correction of that information.
- Children and Youth
If website services are intended to collect personal information directly from children or youth, the collection process and consent requirements should be reviewed before launch to ensure appropriate privacy protections are in place.
- Changes to This Privacy Policy
This Privacy Policy may be updated when website features, forms, technology, or information-handling practices change. The current version should be posted on the website with an effective or last-updated date.
- Contact Us
Questions, concerns, access requests, or complaints about website privacy should be directed to the person or role designated by the Thunder Bay ID Action Group for privacy matters.
Email: info@idaction.ca