Supporting individuals to obtain essential
identification with dignity, guidance, and
community-based support.
About Us
LAND ACKNOWLEDGEMENT
We acknowledge that the ID Action Group gathers on the Traditional Territory of the Anishinaabe and Métis people and that we work with various First Nation communities in the District of Thunder Bay, most of whom are signatories to the Robinson Superior Treaty of 1850 or Treaty 9 (Nishnawbe-Aski Nation). We are committed to adhering to the spirit of these treaties. This includes not only sharing the land, but ensuring that Indigenous people are treated with respect and dignity, and are afforded all of the rights they are entitled to under their treaty agreement.
The District of Thunder Bay is home to Indigenous people from across Turtle Island which includes First Nations, Métis and Inuit people. We acknowledge the contributions of our Indigenous relatives for their care of Mother Earth.
Who We Are
A Community-Driven Movement for Change
The Thunder Bay ID Action Group is a coalition of community-based organizations, service providers, researchers, and advocates united by a shared mission
Born out of a grassroots need to address the growing crisis of individuals living without birth certificates or government-issued ID, our group began as a collaboration between frontline service agencies and Lakehead University researchers. Since then, we’ve grown into a region-wide movement committed to practical solutions and systemic change.
We believe that access to ID is a basic human right and a key to unlocking the social determinants of health, from housing and income to education and healthcare. Through ID clinics, policy advocacy, training, and research, we work hand in hand with the community to remove barriers, build capacity, and promote equity for the most marginalized members of our region.
Our Mandate
Our Vision
What We Do
Breaking Barriers to Access Essential Identification
Community ID Clinics
Personalized Support
Training & Capacity Building
Policy Advocacy
Featured Initiatives
Driving Impact Through Community Action
Community Support
Community-Wide ID Clinics
We organize regular ID clinics across Thunder Bay to provide direct, hands-on support for individuals applying for birth certificates.
Our clinics bring together partner organizations to create a welcoming and supportive environment where people can:
- Receive guidance through the application process
- Get help with documentation
- Access immediate support from trained staff
Tools & Resources
Best Practice Toolkit
We are developing a comprehensive, publicly accessible toolkit to support organizations delivering ID services.
This toolkit includes:
- Quick Reference Guides (QRGs)
- Step-by-step video tutorials
- Ready-to-use templates for hosting ID clinics
It empowers both new and experienced service providers to deliver consistent and effective support.
Research & Insights
Systems Mapping
Through collaboration with community partners, we map how ID services are delivered across the region.
This process helps us:
- Identify service gaps and barriers
- Reduce duplication of efforts
- Improve coordination between organizations
The result is a more efficient and connected system that better serves the community.
Training
Capacity Building & Training
We provide training and resources to strengthen the ability of community organizations to support ID access.
Our training helps staff:
- Navigate complex ID applications
- Manage client cases effectively
- Build confidence in delivering ID-related services
Advocacy
Policy Advocacy & Research
Our work is grounded in community-based research that informs meaningful policy change.
We advocate for:
- Expanded fee waivers
- Simplified application processes
- Increased provincial support
Our goal is to ensure that systemic barriers are reduced so everyone can access identification.
Voices from the Community
Real Stories. Real Impact.
Micheal
"“I tried for years to get my ID on my own and kept getting stuck. With their help, I finally got it. It changed everything for me.”"
David
"“They explained everything step by step and never made me feel judged. I felt supported the whole time.”"
Jacqueline
"“Getting my ID gave me confidence. I can finally move forward with my life and access the services I need.”"
Cheryl
"“They explained everything step by step and never made me feel judged. I felt supported the whole time.”"
Sharon
"“Getting my ID gave me confidence. I can finally move forward with my life and access the services I need.”"
Upcoming Events
Find an ID Clinic Near You
Roots Community
Food Centre
📍 450 Fort William Rd, Thunder Bay
📅 August 27, 2027
⏰ 10.30 am to 4.30 pm
Norwest Community,
Health Centres
📍 525 Simpson Street, Thunder Bay
📅 October 19, 2026
⏰ 9.00 am to 3.00 pm
Roots Community
Food Centre
📍 450 Fort William Rd, Thunder Bay
📅 September 24, 2027
⏰ 10.30 am to 4.30 pm
Norwest Community Health Centres
📍 525 Simpson Street, Thunder Bay
📅 November 16, 2026
⏰ 9.00 am to 3.00 pm
Get Involved
Be Part of the Change
Your support can make a real difference. Whether you want to volunteer, partner, or simply spread awareness, there are many ways to get involved and help improve access to identification.
Volunteer at an ID Clinic
Join us at upcoming clinics to help people complete ID applications, provide friendly support, or assist with clinic setup and coordination.
Get involvedBecome a Partner Organization
Are you part of a service organization in Thunder Bay or northwestern Ontario? Let’s work together. We offer training and tools to help your team provide ID services to your clients.
Get involvedJoin the ID Action Group
Be part of our collaborative network of community organizations working to improve access to personal identification. Contribute ideas, attend meetings, and help shape systems change.
Get involvedBecome a Partner Organization
Are you part of a service organization in Thunder Bay or northwestern Ontario? Let’s work together. We offer training and tools to help your team provide ID services to your clients.
Get involved